Frequently Asked Questions

GENERAL QUESTIONS

Navigate to the Leaderboard feature - this will send an automated verification link to your email address on file. Once verified you need to make sure to log out of the web application and log back in to see the leaderboards. Filtering on the leaderboards is available for all UICs within the application.

  • Submit a bug here
  • Or send email to: dev@apexpath.ai
  • Verify that you entered the email address associated with your account

    • Log into the application
    • Next to the update button there is a “setup MFA” option. Select this and change to the MFA option you wish to use
    • Make sure to get the new MFA code and verify code sync to update MFA option.

  • IF MFA is not email - You can fix this on the Update Profile page. Log into the application and navigate to the Update Profile Page
  • From there you are able to change the email address
  • Or you may submit a bug request with the old email, the email you want to update to, and your DoD ID so that your account can be verified and updated
  • Navigate to your Update Profile page. Log into the application and navigate to the Update Profile Page
  • From there you are able to change the email address
  • Submit a bug here
  • Or send email to: dev@apexpath.ai
  • REGISTRATION ISSUES

  • If they are logged in they can change it in Update Profile
  • Or you may submit a bug request with the incorrect email, the email you want to update to, and your DoD ID so that your account can be verified and updated
  • Submit a bug request here with the correct ID

    User needs to log out and log back in to refresh the leaderboard.

    • Navigate to the Update Profile page to change unit affiliation
    • If getting error when updating or unit is missing submit bug request here

    LEADER QUESTIONS

    • You must be a unit leader with a rank of at least E7/O1.
    • Send an email to dev@apexpath.ai to be added to the bi-weekly unit roster list.

    WORKOUT GUIDANCE AND RESULTS

    • If you wish to log multiple entries at once, all participants of the workout or weekly test must first be part of the same lowest unit.
    • Then, from the result submission page, click the drop-down box for “Submit Workout Results for a Group?” and select yes.
    • You will then choose the number of people who will be entered in the group and you can look up those individuals and enter results as long as ALL soldiers in the group are all affiliated with your unit.
    • Don’t forget to add your individual results to the group.

    • Check to make sure the score you are trying to submit is within the range displayed on the test.
    • Min and Max Scores should be displayed on the page if your score does not fall in between those values.
    • If your score is out of range but you would like it entered into the database, submit a bug request here with your score and test number.

    • Rounds are the number of sets of the workout that were completed.
    • Repetitions (reps) are the number of times an exercise is completed in each round.
    • You should only enter reps if you completed only a partial round and wish to gain credit for the repetitions completed.

    • Select the single entry option and log your personal score and click submit.

    • You can view all P3T workout videos here